A user who has been away on vacation for the last 30 days calls the help desk and reaches you. The user reports the following: > Before leaving for vacation, I changed my password and confirmed that it worked. My password is not scheduled to be reset for another 60 days, but I cannot log in to the network. While the user was away, the company introduced a Multi-Factor Authentication (MFA) requirement. Which two actions could you take to resolve the issue? (Choose two.) Note: Each correct answer is a complete solution.