Question

An engineer is setting up outdial telephony for a new Cisco Webex Contact Center deployment. Which two configurations are necessary? (Choose two.)

Accepted Answer

B. default outdial Automatic Number Identification at the tenant level; E. Enable Outdial on a desktop profile.

Answer

Add the agent to the outbound team.

Answer

Automatic Number Identification in Flow Designer

Answer

Assign a wrap-up reason to the outdial queue.